Privacy Policy
Pedal and Thread regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Pedal and Thread users, and conforms to Internet Privacy Standards. If you have questions or concerns regarding this statement, you should first contact Pedal and Thread at info@pedalandthread.com
Collection of Information
In order to use the Pedal and Thread website, we may require information from you in order to enhance the online shopping experience and to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email. Any information collected by Pedal and Thread is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website.
Use of Collected Information
Any details collected from Pedal and Thread customers are required in order to provide you with our products and/or services, and an enhanced level of customer service. Correspondence is recorded in order to provide service references, and to assist in our customer service development.
Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card details) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
Any personal information we collect from the customer allows us to process and fulfil orders successfully. All information given through this process will be kept confidential. We ensure strictly no customer information will be sold, reused, rented, disclosed or loaned to a third party. If you have any questions about security on our Website, you can email us at info@pedalandthread.com
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at info@pedalandthread.com
Pedal and Thread Security Policy
Pedal and Thread uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.
- Payments are fully automated with an immediate response.
- Your complete credit card number cannot be viewed by Pedal and Thread or any outside party.
- All transactions are performed under 128 Bit SSL Certificate.
- All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
- eWAY is an authorised third party processor for all the major Australian banks.
- eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Pedal and Thread.
For more information about eWAY and online credit card payments, please visit www.eWAY.com.au
Changes to Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.
